Cancellation policy

Subscriptions

Essentials Subscription and Collection Subscription are recurring purchases. You will be charged automatically at the price and delivery frequency selected at checkout until the subscription is cancelled.

Each subscription requires a minimum of two payments. After that minimum is met, you may pause, skip a delivery, resume, or cancel through the Subscriptions section of your customer account. Please make changes before the next scheduled charge. Changes made after a charge has been processed do not cancel or refund that order.

Coffee purchases are non-returnable. If internal packaging is damaged in a way that affects freshness, contact us and include photos. We will aim to replace affected coffee rather than issue a refund.

For subscription help, contact vhs@viewfindercoffee.com. We aim to respond within three days.