FAQ.

We roast Monday through Wednesday and aim to ship orders by the next day, excluding weekends.

Orders placed Thursday ship Friday. For Friday orders, we aim to ship before the weekend; orders placed after noon on Friday should be expected to ship Monday. Weekend orders begin shipping the following Monday.

For the best flavor, we recommend letting the coffee rest for two weeks after its roast date. This gives it time to degas. If you cannot wait that long, give it at least one week.

Once opened, use your coffee within two weeks. After each use, gently push excess air from the bag and reseal it completely.

We ship all online retail coffee unground. Coffee loses much of its aroma very quickly after grinding, so grinding immediately before brewing produces a noticeably fresher cup.

We recommend purchasing a burr grinder—several options are available in our online store—or asking your local coffee shop to grind the coffee for you.

Visit our Education page for brewing help. Recommendations may also be included on individual coffee product pages.

We aim to ship by the next day, excluding weekends. Orders travel by USPS or UPS and can generally be expected within five to seven days.

Yes. Standard shipping is free on orders over $50.

Local delivery is not currently available.

Yes, we can ship Viewfinder Coffee internationally.

Email vhs@viewfindercoffee.com with your name, order number, and a description of the issue. You can expect a response within three days.

Coffee purchases are non-returnable. If internal packaging arrives damaged in a way that compromises freshness, email vhs@viewfindercoffee.com with your order number and clear photographs. We will work with you toward a replacement whenever possible.

Coffee gear may be returned if it remains in its original packaging. The customer is responsible for return shipping, and a $15 restocking fee applies. Contact vhs@viewfindercoffee.com before sending a return.

Visit the Viewfinder Home Subscription page for details about Essentials, Collection, delivery frequencies, and managing your subscription through PayWhirl.

Yes. Digital Viewfinder gift cards are available through our online store.

For charitable-giving requests, email info@viewfindercoffee.com with information about your organization and request. You can expect a response within three days.

Visit our Wholesale page to learn about partnering with Viewfinder, or email partner@viewfindercoffee.com. You can expect a response within three days.